Returns & Refund policy

By placing an order through Made in Sea, you agree to the terms and conditions below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to countries domestic to United States.

 

1. 30 DAY RETURN POLICY

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be returned with the original tags and packaging. You will also need the receipt or proof of purchase.

 

2. RETURN PROCESS

To initiate a return, you can contact us at contact@madeinsea.co or call us at +1 401-205-0017. If your return is accepted, we will send you a return shipping label that will allow you to return your item to us free of charge, along with instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.

 

3. DAMAGED, INCORRECT OR PROBLEMATIC PRODUCTS

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can assess the problem and correct it.

If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.

To return your product, you must email contact@madeinsea.co or call us at +1 401-205-0017.

Depending on where you live, the time it takes for your exchanged product to reach you may vary.

 

4. EXCHANGES

If you need to exchange an item, please contact us at contact@madeinsea.co or call us at +1 401-205-0017.

If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.


5. RESTOCKING FEE
We do not charge a restocking fee on returns.

 

6. REFUNDS

We will notify you once we have received and inspected your return, and let you know if the refund has been approved or not. If approved, you will automatically be refunded the full amount of your order.

Keep in mind that your bank or credit card company may also take some time to process and issue the refund. (The average refund time is 3 to 5 business days after receiving the approval email).


Customer Service:


We will respond within 24 hours.

Address:
2915 Ogletown Road - Newark, U.S.A 19713
Mail: contact@madeinsea.co
Phone number: +1 401-205-0017


Customer service available: Monday to Friday / 9am to 6pm.